President, The Schallert Group, Inc
“Reinvent Your Business Into a Consumer Destination”
Dr. Thomas William Deans is the author of the all-time best-selling family business book, Every Family’s Business and Willing Wisdom He now speaks on the international lecture circuit full time. Having delivered more than 500 convention keynotes and seminars in 14 countries he has built an international reputation as a thought leader on the subject of intergenerational wealth transfer.
His lectures and books argue that family has emerged as the greatest economic driver of all time. But the question remains: How can wealth be transferred successfully without destroying the recipient and the wealth itself? It is a question for the times, as the greatest generation of wealth creators move toward retirement and death in record numbers. Deans explores the idea that communication is crucial to the success of that transfer, and indeed to the success of individuals, families, and communities.
Dr. Deans has had a distinguished career in banking, was CEO of a multinational corporation for a decade, was president of a railway and chairman of his local hospital foundation. He has chaired a federal government committee on tax credits and is a regular commentator to national and international media outlets on the subjects of entrepreneurship, philanthropy and estate planning.
Dr. Deans has been featured in numerous magazines and journals including Profit, Money Sense, Investment Executive and The New York Times and a frequent guest on CBC, MoneyLine, and BNN.
Tom Deans lives in a secluded forest in the beautiful Hockley Valley in Ontario, with his wife, two children, and four dogs.
Bodine Balasco has established himself as one of the country’s most innovative and knowledgeable business speakers, known for his interactive style, uplifting energy, humorous storytelling, and valuable content. Many of his Fortune 500 clients have called him “the most effective and exciting speaker we’ve ever hired for any of our meetings.”
He is academically trained in public speaking & human behavior, with degrees from UCLA in Speech Communications & Social Psychology. While attending UCLA as a scholarship track athlete, Bodine also earned honors as team captain and stadium record-holder.
Bodine’s path has been that of a researcher and passionate communicator who loves sharing wisdom and strategies that help people and work teams create desired results.
His academic training, multi-faceted background, and years of research have given him an extraordinary knowledge of human behavior and strategies for business success.
Members of the Institute of Management Consultants were so impressed with Bodine’s valuable content and humorous, entertaining delivery they gave him a 10+ rating on their 5-point scale!
There’s always a perfect spot on your agenda for one of Bodine’s unforgettable presentations.
Everyone dreads conflict, right? Sadly, this statement is NOT completely true. There are those darling few who thrive, on it… bless their hearts. But, for the rest of us, conflict stings and most of us would rather not be faced, with it. As managers, we understand that conflict management is a big part of our jobs, and if we don’t deal with it effectively, it could have a lasting negative impact on how our team performs and how well we do in our role.
In this funny, yet eye-opening keynote, participants will see that conflict occurs when needs are not being met or when one side appears to be obstructing the other’s success. Being prepared, understanding the perspectives of the partners involved, and knowing your own triggers will go a long way toward helping you resolve conflict.
As a result of this keynote presentation participants will be able to:
As managers, we need to be willing to try new methods to achieve better results. As the old saying goes, “If you always do what you have always done, you will always get what you have always got”. Encourage yourself to start seeing conflict from a different perspective; it should be embraced and dealt with, not just to resolve a problem, but to also learn about our own management abilities, as we lead others through adverse circumstances.
Every human interaction provides a tremendous opportunity to impact, influence – even ignite – a relationship. That’s because every time we interact with others, we walk away with either positive emotions or negative ones. For an organization, how customers perceive your brand is directly related to how they feel about their interactions with your team.
Emotions are at the very core of the customer experience, and it’s the things your people say and do during every interaction that will determine your organization’s ability to build loyalty and a customer experience culture. This makes it critical for everyone in your organization to OWN the interactions they have with your customers.
Keynote speaker and customer experience expert, Michael Hoffman, equips people with the tools and skills needed to transform every interaction into an experience that will make your customers want to tell all their friends – live, and on social media, “I love those guys!”
Through humor, stories and interactive exercises, attendees of Michael’s OWN IT! Experience program will learn:
Very few sales careers are made by a sales person’s pheromones! They are made by what the salesperson says and does to build value. OWN IT – Sales is a program that ignites and equips sales people for owning the number one value building activity; the customer experience.
What is said and done while interacting with potential customers can make or break a career. Customer experience expert Michael Hoffman, through humor, tactical interactions and practical skills ignites and equips salespeople to OWN those experiences more effectively and be people of real influence and value.
Turn your sales team into a customer-experience machine of sales and loyalty.
Michael Hoffman is President of Igniting Performance. A Dallas-based company that specializes in the skills of sales, customer loyalty, and leadership. Over the last 20 plus years, Michael has delivered professional speaking engagements and customized training to organizations across this country and abroad.
With a highly interactive style, Michael’s unique delivery cements his expertise in the minds of his attendees to ignite the tactics and techniques necessary to OWN their jobs “on purpose” with an attitude of OWN IT-ship and professionalism. Michael uses his rich background to drive home his message that business is and will always be about “people”. “How we approach our customers both internal and external will set us apart from all our competition.”
Effective training combines the right informational tools with the right amount of motivation. Motivation alone is fleeting, but the right tools with-out motivation are lifeless… He provides both – therefore, getting results that matter. His highly contagious passion for business has earned him the loyalty of many repeat customers such as Bank of Montreal, Aflac, ALLTEL, KRLD Radio, Erricson, SYSCO Foods, Dryers Grand Ice Cream, Comcast, and many, many more.
Professional Speaker to the world, Husband to the Perfect One, Fatherman to the Fabulous Four, Papa to the Amazing Grand Trio and lover of the laugh!… Ok… and eater of the doughnut.
He, his wife of 35 years, and the revolving residence of his ever-growing family reside in Carrollton, Texas.
Erin Gargan King knows how challenging it is for sales, marketing and event professionals to attract attention and communicate persuasively in today’s congested online world. Erin sold her first two companies, Jump Digital Media and PMS.com (featured in Forbes) before the age of 30. In 2010, she launched Socialite Agency, an award-winning social media marketing firm.
Erin has been hired by The Oscars, ABC-Disney Television, Nelson Mandela’s Legacy of Hope, VISA, Hitachi, Siemens, Abbott Laboratories, Synchrony Financial, National Association of Broadcasters, The United States Navy and others. She’s helped these global brands leverage digital persuasion techniques to attract attention, increase influence and sell smarter in the modern marketplace. Frequently invited back for consecutive annual events, Erin is known in the conference world for one thing in particular: her energy! Her talks deliver a powerful, specific, actionable formula that’s spiced with stories, data and a lot of fun. Audiences leave inspired, motivated and highly entertained.
Erin lives in Laguna Beach, California with her husband. When she is not traveling the globe speaking, Erin can usually be found surfing, snowboarding, mountain biking or catching up with friends and family over a sunset glass of grapes.