8:30 – 8:50 AM • Delta Lobby A

Understanding Digital Marketing 101

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9:00 – 9:20 AM • Delta Lobby A

Understanding Digital Marketing 102

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9:30 – 9:50 AM • Delta Lobby A

Providing Value Through Content Marketing

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10:00 – 10:20 AM • Delta Lobby A

Google Shopping: Reaching the Online Customer

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10:30 – 10:50 AM • Delta Lobby A

Leading the Conversation About Your Brand Through Reputation Management

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11:00 – 11:20 AM • Delta Lobby A

The Basics Of Social Paid Advertising

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11:30 – 11:50 AM • Delta Lobby A

Your Second Store Front: An Introduction to Ecommerce

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12:00 – 12:20 PM • Delta Lobby A

Chat Solutions: How, Why and What to Prepare For

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12:30 – 12:50 PM • Delta Lobby A

The Future of Digital: Voice Search

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1:00 – 1:20 PM • Delta Lobby A

Understanding Digital Marketing 101

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1:30 – 1:50 PM • Delta Lobby A

Understanding Digital Marketing 102

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2:00 – 2:20 PM • Delta Lobby A

Providing Value Through Content Marketing

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2:30 – 2:50 PM • Delta Lobby A

Google Shopping: Reaching the Online Customer

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3:00 – 3:20 PM • Delta Lobby A

Leading the Conversation About Your Brand Through Reputation Management

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3:30 – 3:50 PM • Delta Lobby A

The Basics Of Social Paid Advertising

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4:00 – 4:20 PM • Delta Lobby A

Your Second Store Front: An Introduction to Ecommerce

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4:30 – 4:50 PM • Delta Lobby A

Chat Solutions: How, Why and What to Prepare For

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5:00 – 5:20 PM • Delta Lobby A

The Future of Digital: Voice Search

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1:00 PM – 8:00 PM • Delta D Lobby

BrandSource Registration

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1:00 PM – 5:00 PM • Canal AB

Whirlpool Product Training

1:00PM – 1:50PM – Laundry
Whirlpool appliance training sessions will include new product introductions on Front Load, Future product transitions, features and benefits of the current lines, draw, step, sell merchandising strategy to maximize dealer profitability.

2:00PM – 2:55PM – Dishwashers & KitchenAid Suites
How to merchandise the entire KA suite including new product introductions, transitions, exciting new features and benefits. Also learn how the draw, step, sell merchandising strategy works and how to maximize dealer profitability.

3:00PM – 3:55PM – Cooking & Refrigeration Benefits
Learn about the great new features and consumer benefits of the new KitchenAid Wall Ovens with accessories. Discover Whirlpool’s industry leading connected appliances & how to maximize your opportunity in the marketplace.

4:00PM – 5:00PM – New Whirlpool Portal Training

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1:00 PM – 3:50 PM • Bayou C

Samsung Product Training

1:00PM – 1:50PM
2:00PM – 2:50PM
3:00PM – 3:50PM

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1:00 PM – 4:55 PM • Canal C

GE Product Training

GE Appliances — House of Brands 2019
1:00PM – 2:15PM
2:20PM – 3:35PM
3:40PM – 4:55PM

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1:00 PM – 2:45 PM • Canal D

LG Product Training (LG Appliance – “Winning with LG”)

1:00PM – 2:45 PM
3:00PM – 4:45PM

Understanding LG Go-to-Market Plans for 2019 (Sales), Size and Power of LG Brand and learn ways that retailers can tap into and leverage the LG brand name (Brand), Consumer Views of LG… Consideration, purchase intent, conversion, etc. (Consumer), & “Sneak Peak” at product innovations for 2019 (Product)

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1:00 PM – 3:50 PM • Bayou B

Serta and Beautyrest Product Training

1:00PM – 1:50PM
2019 NEW Serta Product Review

2:00PM – 2:50PM
2019 NEW Beautyrest Product Review

3:00PM – 3:50PM
2019 NEW Serta and Beautyrest Adjustable Base Program Review

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1:00 PM – 4:00 PM • Bayou D

TempurSealy Product Training

1:00PM – 2:00PM – What’s New in 2019!
2019 Tempur Breeze
2019 Stearns and Foster
2019 Bed in the Box
2019 Pillow Program

2:00PM – 3:00PM – Future of Retail – The Changing Consumer
Consumer Journey
New Insights
Overview of New Program

3:00PM – 4:00PM – Introducing Retail Edge
Advertising
In-Store
Digital

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1:00 PM – 4:50 PM • Ryman Studio F

Fisher & Paykel / DCS Product Training

1:00PM – 1:50PM
2:00PM – 2:50PM
3:00PM – 3:50PM
4:00PM – 4:50PM

3:00 PM – 5:00 PM • Bayou E

Electrolux Product Training

3:00PM – 4:00PM – Frigidaire: So Fresh and So Clean
By providing optimal freshness and easy access to food our new multi-door refrigerator is going to deliver an innovative and modern solution for food preservation. And our best performing dishwasher provides the ultimate cleaning and drying performance while providing time-saving solutions to help your customers clean up quickly and quietly. Come check out Frigidaire’s new refrigeration and dishwasher solutions.

4:00PM – 5:00PM – Frigidaire’s Ready to Cook When You Are
Our new wall ovens, cooktops, and front control free-standing ranges provide great-tasting results and time-saving solutions. Come see how Frigidaire is providing sleek, innovative designs to enhance your customer’s cooking experience. Plus with our new Fit Promise replacement and installation will be a breeze.

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1:00PM – 3:45PM • Ryman Studio A

What’s Trending in Retail? with NPD

1:00PM – 1:45PM
3:00PM – 3:45PM

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1:00PM – 2:45PM • Ryman Studio C

Engaging Your Connected Customer Across a Multi-Channel World with Storis

1:00PM – 1:45PM
2:00PM – 2:45PM

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2:30PM – 3:30PM • Ryman Studio B

Digital Transformation & The Evolution of Incentives” with 360 Insights

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5:30 PM – 6:30 PM • Crystal Gazebo

BrandSource 1^st Time Attendees Reception

RSVP

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7:00 PM – 10:00 PM • Delta A Ballroom & Lobby A

Summit Welcome Reception

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7:00 AM – 5:00 PM • Delta D Registration

BrandSource Registration

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7:00 AM – 8:00 AM • Delta A Ballroom

Summit Member Breakfast

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8:15 AM – 10:15 AM • Delta A Ballroom

CEO State of the Union & Keynote Speaker

Jason Dorsey – “Crossing The Generational Divide at Work & In Sales”

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10:30 AM – 12:45 PM • Various Rooms

Region Meetings (with Lunch Served)

Greater Midwest/Mid America – Bayou A
Great Plains/North Central – Bayou B
Maytag – Canal C
Michigan – Canal A
North Atlantic – Ryman Studio B/C
Northwest/Rocky Mountain – Canal D
Pacific Rim/Pacific Southwest – Canal B
Power Dealers – Bayou E
South Atlantic – Bayou D
Southeast – Bayou C
Southwest – Canal E
Tri State – Delta Island ABC

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1:00 PM – 2:00 PM • Canal E

Young Professionals Educational Session

“Transition from Buddy to Boss” with Monica Wofford

RSVP

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1:00 PM – 2:45 PM • Bayou E

Mattress University

RSVP

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1:00 PM – 1:45 PM • Various Rooms

BrandSource Education

John White – “Merchandising in the Digital Age” – Bayou A
Jeff Korhan – “Getting To The Heart Of Customer Relationships” – Bayou B
Larry Mersereau – “Stand Out! Differentiate or Disappear” – Bayou C
Mike Peterson Stop Wasting “I’m Just Looking” Customers” -Bayou D

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2:00 PM – 2:45 PM • Various Rooms

BrandSource Education

Brian Wattier – “Marketing Budget Strategy” – Bayou A
Jeff Korhan – “How To Discover And Perfect Your Brand Story” – Bayou B
Larry Mersereau – “Stand Out! Differentiate or Disappear” – Bayou C
Mike Peterson – “Stop Wasting “I’m Just Looking” Customers” – Bayou D

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3:00 PM – 4:30 PM • Delta A

General Session

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4:30 PM – 6:00 PM • Delta A

Stampede

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7:00 PM – 10:00 PM • BB King’s Blues Club

BrandSource Offsite Dinner Event

BB King’s Blues Club
152 2nd Avenue North
Nashville, TN 37201
Shuttle Service Pickup @ Magnolia Portico beginning at 6:30 PM

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7:00 AM – 7:00 PM • Ryman Hall B4

Luggage Storage

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8:00 AM – 5:00 PM • Delta D Registration

BrandSource Registration

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7:45 AM – 8:45 AM

BrandSource Education & Breakfast Sessions

John Egger & John McCloskey – Furniture Town Hall – Canal B
Bruce Wilkinson – “Balancing Life, Work, Family and Friends – You’ve Got to Have a Sense of Humor” – Bayou B
Dale Henry – “The Proverbial Cracker Jack: How to Get Out of the Box & Become the Prize!” – Bayou D

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7:45 AM – 9:45 AM

BrandSource Educational Workshops with Breakfast

Monica Wofford – “Making Difficult People Disappear” – Bayou A
Jason Everett – “7 Ways To Crank Up Your Facebook Engagement Without Draining Your Kids College Fund” – Bayou C

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9:00 AM – 9:45 AM

BrandSource Education

Pamela Jett- “Say it with Backbone…Not Bite: Assertive Communication Skills” – Canal B
Bruce Wilkinson – “Implementing a Culture of Superior, World Class Customer Service” – Bayou B
Dale Henry – “The Proverbial Cracker Jack: How to Get Out of the Box & Become the Prize!” – Bayou D

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10:00 AM – 11:45 AM

BrandSource Education

Monica Wofford – “Making Difficult People Disappear” – Bayou A
Jason Everett- “7 Ways To Crank Up Your Facebook Engagement Without Draining Your Kids College Fund” – Bayou C

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10:00 AM – 10:45 AM

BrandSource Education

Pamela Jett- “Say it with Backbone…Not Bite: Assertive Communication Skills” – Canal B
Kim Firestone & Chris Trewin – “SquareTrade/Allstate – Revolutionizing Extended Warranties and the Customer Experience” – Bayou D

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11:00 AM – 11:45 AM

BrandSource Education

Pamela Jett – “Say it with Backbone…Not Bite: Assertive Communication Skills” – Canal B
Phil Barbera – “Sleep Better At Night: How to Measure & Optimize Your Business’ Financial Health” Bayou D

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11:00 AM – 6:00 PM • Ryman Hall C

EXPO

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12:00 PM – 1:00 PM • Ryman Hall C

Lunch Served on Expo Floor

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12:00 PM – 1:30 PM • Canal A

Women in Business Luncheon

Pamela Jett – “The Relentlessly Positive Communicator: Powerful Communication Skills for Women”

RSVP

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12:30 PM – 5:45 PM • Ryman Studio FG

LINQ Workshops

LINQ 101 Workshop (Matt Berry & Jim Schuett)
12:30 PM – 1:15 PM
3:30 PM – 4:15PM

LINQ 201 Workshop (Matt Berry & Jim Schuett)
2:00 PM – 2:45 PM
5:00 PM – 5:45PM

RSVP

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4:00 PM – 6:00 PM • Nashville Bus Tour, “The Ben & Morey Tour”

Spousal Event

RSVP

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4:30 PM – 6:00 PM • Ryman Hall C

Expo Cocktail Reception

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6:00 PM

Evening on Your Own

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6:00 PM – 7:00 PM • Water’s Edge

Young Professionals Networking Event

RSVP

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7:15 PM

Haunted Downtown Walking Tour

Shuttle Service Pickup @ Delta Portico (Starting @ 7:15 PM)

RSVP

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7:00 AM – 8:00 AM • Delta D & Delta A Lobby

Member Breakfast

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7:00 AM – 8:00 AM • Ryman Studio FG

LINQ 101 Workshop & Breakfast

Matt Berry & Jim Schuett

RSVP

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7:00 AM – 1:00 PM • Ryman Hall B4

Luggage Storage

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7:30 AM – 8:30 AM • Delta C

Power Dealer Breakfast

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8:00 AM – 1:00 PM • Delta D Registration

BrandSource Registration

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8:30 AM – 9:15 AM • Ryman Studio FG

LINQ 201 Workshop

Matt Berry & Jim Schuett

RSVP

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8:00 AM – 12:00 PM • Ryman Hall C

EXPO (Giveaway Day!)

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10:00 AM – 11:15 AM • Ryman Studio FG

LINQ 101 Workshop

Matt Berry & Jim Schuett

RSVP

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